CEI Africa PUE RBF Participation Guides

CEI Africa PUE RBF Participation Guides

CEI Africa (CEI Africa) uses the Odyssey platform exclusively for all RBF-related activities. Submissions outside of the platform will not be accepted. Please read the guide thoroughly for instructions on how to submit an application to the CEI Africa PUE Outcomes-Based Facility, referred to as the SOF Component, Outcome-based Component, or Smart Outcomes. 


In addition to this participation guide, please review the complete Odyssey user guides and FAQs to troubleshoot any issues, or reach out to the Odyssey support team via the support chat box in the bottom right corner of the application.


1. Review program information

  • Select the Finance > Programs tab from the left navigation bar

  • Navigate into the CEI Africa Outcomes-Based PUE Grant Facility  from the programs list

  • Click the Resources section

  • View and download the program documents

    • Select the documents or folders you would like to download 

    • Click the Download button

    • Read all program documents thoroughly before submitting your program application to ensure that you understand all the requirements of the program.

2. Submit your Pre-Qualification Application

Applicants must submit an application for the Pre-Qualification stage of CEI Africa Outcomes-Based PUE Grant Facility. Applicants must demonstrate that they are eligible and qualified to enter the Site-Specific Project Application phase of the CEI Africa Outcomes-Based Grant Program.

  • Select the Application tab

  • Complete the CEI Africa application in the Form section

    • Required questions have red asterisks (*). You will not be able to submit your application until all required fields have been completed. 

    • Make sure your responses stay within the word limits or you will not be able to submit.

  • Click Attachments at the top of the tab

    • Click the + New button to upload files and select the supporting documents you would like to upload

    • Select the destination for your files and add tags if you wish

    • Learn more about file management

  • Submit your program application

    • Ensure all required fields are completed and all required documents have been uploaded

    • Click the Submit button

      • You will not see the Submit button until you have completed all the required questions. Once submitted you may no longer make edits to your application.

  • Check your Submission Status

  • Navigate to the list in the Programs section

  • View your submission status is listed in the Status column

  • You will also receive an email notification of any changes to your application status. See a description of each status below:

  • Submitted: Your Qualification application has been received.

  • In Review: Your application is being reviewed.

  • Incomplete: Your application is incomplete and requires additional information. Your application has been re-opened to allow editing. Once you add the required information, you can re-submit your application for review.

  • Active: Your application requires additional documentation. Your application has been re-opened to allow additional attachment uploads. Once you add the required information, you can re-submit your application for review.

  • Selected: Your application has been reviewed and accepted. You may begin a Site-Specific Project Application for the program.

  • Not Selected: Your application has been reviewed and was not selected.

  • You can also communicate with the program administrator via the Messages section. To do this Navigate to Finance > Programs > CEI Africa PUE RBF > Messages.

3. Submit your Site-Specific Application 

Applicants must submit an application for the Site-Specific Application stage of CEI Africa Outcomes-Based PUE Grant Facility. Only pre-qualified applicants are eligible and qualified to enter the Site-Specific Application phase of the CEI Africa Outcomes-Based Grant Program.

  • Select the Application tab

  • Navigate to the Site-Specific Application section

  • Complete the CEI Africa application in the Form section

    • Required questions have red asterisks (*). You will not be able to submit your application until all required fields have been completed. 

    • Make sure your responses stay within the word limits or you will not be able to submit.

  • Click Attachments at the top of the tab

    • Click + New to upload new files and select the supporting documents you would like to upload

    • Select the destination for your files and add tags if you wish

    • Learn more about file management

  • Submit your program application

    • Ensure all required fields are completed and all required documents have been uploaded

    • Click the Submit button

      • You will not see the Submit button until you have completed all the required questions. Once submitted you may no longer make edits to your application.

  • Check your Submission Status

  • Navigate to the list in the Programs section

  • View your submission status is listed in the Status column

  • You will also receive an email notification of any changes to your application status. See a description of each status below:

  • Submitted: Your Qualification application has been received.

  • In Review: Your application is being reviewed.

  • Incomplete: Your application is incomplete and requires additional information. Your application has been re-opened to allow editing. Once you add the required information, you can re-submit your application for review.

  • Active: Your application requires additional documentation. Your application has been re-opened to allow additional attachment uploads. Once you add the required information, you can re-submit your application for review.

  • Selected: Your application has been reviewed and accepted. You will receive further communications afterwards.

  • Not Selected: Your application has been reviewed and was not selected.

You can also communicate with the program administrator via the Messages section. To do this Navigate to Finance > Programs > CEI Africa PUE RBF > Messages.

4. Claim Submission

Integrate Meter Data

  • Odyssey enables you to integrate operating data in the data integrations section of Odyssey. For connection remote verification, Odyssey automatically checks your meter consumption and payment data integrated with Odyssey to verify that your connections have been supplied electricity and meet program requirements.
  • Once your site has been commissioned, please complete your meter integration as soon as possible so your data will be available when you are ready to complete remote verification. Learn more about setting up a data integration.

Create a claim

Under the CEI Africa program, a maximum of 3 claims will be reviewed. 

  • You will upload Claims in Odyssey for the CEI Africa program administrators’ review and financial disbursement.
  • Select the Finance > Programs tab from the left navigation bar
  • Navigate into the CEI Africa PUE RBF from the programs list 
  • Navigate to Claims
  • In the Claims section, you can view and manage existing or past claims at the bottom of the page or select Productive Use to create a new claim

Upload Connection data on PUE customers

  • Navigate to the Connections module of your claim
  • Click Download Template to download the Excel template, fill out the required fields, and upload the completed version
  • Click Import/update connections, which will allow you to select the completed template file to upload.
  • Make any necessary changes directly in the software by clicking on a connection or by clicking “Download connections” and re-uploading the updated file.
  • Please see a list of the data requested below:


Field Name
Description
Meter Serial Number

A unique identifier assigned incrementally or sequentially to an item, to uniquely identify it. A serial number for a hardware device is often on the bottom or back of the device.
Equipment Serial Number
A unique serial number tied to the piece of equipment being sold
Customer Name
Can be legal name of a natural person/individual or legal name of a business/institution (private or public)
Gender of Primary Account Holder
Male or Female
Customer Category
Select from the dropdown: Anchor, Commercial, Productive, Public, Residential
Customer Location (Site)
The Mini grid that serves the customer
Customer Location (Village)
The specific village where the customer is located
Customer Location (State)
For each country there is a dropdown of regions. Select from the drop down options provided

Phone Number
Phone number to include country/area code
Customer Latitude
The latitude of the customer being connected to the mini-grid. The latitude should be formatted XX.XXX
Customer Longitude
The Longitude of the customer being connected to the mini-grid. It should be in the format XX.XXX
Product Purchase Date
Specify the date the product was purchased and connected to power using a YYYY-MM-DD format (e.g. 2024-12-30)


Product Sold
Please select from the dropdown the closest product to the item sold
Customer Preferred Language
The preferred language of the customer. This will be referred to during the surveying exercise. 
Trading name of the mini-grid developer (i.e. how do customers know the company?)

Enter the trading name of the mini-grid developer as the end user would know it. This will ensure that the surveyors can communicate effectively with the end user
  • Complete remote verification and submit 

    • You will upload connections and complete remote verification in the Connections module of each project. Learn more about completing remote verification and submitting your connections.
    • Once you select 'Verify', the verification process will be Initiated and the status of each of them will be displayed. Review the meaning of each status below:
      • Verification in progress: The request to verify the connection has been sent.
      • Payment not found: A payment document could not be found for the external ID of the connection.
      • Data out of date range: At least one document was found, but not within the date range of the rule.
      • Didn’t meet requirements: At least one document was found in the date range, but it doesn’t meet the requirements.
      • Error during verification: An unexpected error occurred.
      • Verified: Verification was successful
    • CEI Africa Requirement: CEI Africa requires that a meter has consumption for greater than a 90 day period

  • Submit Connections

    • Check the Submittable column to see whether the required information on each connection has been provided.
      • If the column says “Yes,” you have provided the required information and can submit your connections. 
      • If the column is red and contains “No,” you are either missing required data or your connection has already been submitted. Filter by “No” to see which connections need additional information.
    • Once your connections are ready to submit, you can select them and choose "Submit."
      • Choose Submit All (Filtered) Connections from the dropdown menu to submit all connections. 
    • To submit individual connections, select the checkbox next to the connections and then select Submit > Selected Connections.
  • View your connections status

  • Once you have submitted connections, the CEI Africa administrators will review your connections and either mark the connections as Approved, Paid, or Rejected. You can view a summary of the status of all connections in the summary at the top of the Connections module and will be notified by email of any connection status updates.



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